How to Track and Act on Buyer Intent Data to Boost Sales in 2025

Discover how to track and act on buyer intent data to boost sales in 2025. Learn strategies to engage high-value leads and improve conversion rates.

buyer intent

There is no doubt in the fact that today’s buyers are more informed and independent than ever before. According to the 2024 Buyer Experience Report by Demand Gen, B2B buyers are nearly 70% through their purchasing process before engaging with sellers, and 80% of the time, it's the buyers who initiate the first contact.​

This shift in buyer behavior underscores a critical reality: traditional sales tactics are no longer sufficient. To stay competitive, sales teams must adapt by understanding and making the best of buyer intent data: insights that reveal a prospect's readiness to purchase based on their online activities and interactions.​

In this blog, we'll explore how to effectively harness buyer intent data to enhance your sales strategy in 2025.

What Is Buyer Intent Data?

Buyer intent data is the secret weapon that allows sales teams to anticipate buyer needs and engage with them at the most opportune moments. This data gives you a window into your prospects' behavior and signals that indicate their likelihood to purchase. By understanding these signals, sales teams can personalize outreach and optimize their efforts for maximum impact.

Buyer intent data helps bridge the gap between a buyer's online behavior and their decision-making process, providing you with the insights needed to craft targeted, timely interactions.

Here’s a breakdown of how buyer intent data works:

  • Actions that Indicate Interest: Buyer intent data is collected based on specific actions, like:
  • Website visits: Frequency and depth of page views, particularly on product or service pages.
  • Content engagement: Downloading eBooks, watching videos, reading blogs, or interacting with webinars.
  • Social media activity: Likes, shares, and comments on relevant content across social platforms.
  • Search behavior: Searching for relevant keywords related to your product or service.

It is necessary to understand the different types of intent data to fully harness its potential and drive success in the sales process. Let’s find out the types and the purpose of each: 

Types of Buyer Intent Data

Understanding buyer intent data is crucial for sales teams aiming to increase conversions. By recognizing the different types of intent data, sales teams can prioritize leads effectively, engage at the right moment, and tailor their outreach strategies. Here’s a breakdown of the three main types of buyer intent data:

1. First-Party Data

  • Source: Direct interactions with your brand
  • Examples: Website visits, form submissions, email clicks, product trials, cart abandonment
  • Use Case: Direct interactions on your website or with your content demonstrate a prospect’s immediate interest in your offerings.

 Key Takeaways:

  • High Relevance: First-party data shows active engagement with your brand, making it extremely valuable for personalized outreach.
  • Actionable: This type of data signals strong buying intent, allowing for more targeted and timely follow-ups.

2. Third-Party Data

  • Source: External platforms (industry sites, social media, etc.)
  • Examples: Researching product comparisons, reading industry blogs, engaging with social media posts, following influencers
  • Use Case: Data sourced from external platforms provides insight into a prospect’s interest in your industry or product category, even without direct engagement with your brand.
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Key Takeaways:

  • Broader Perspective: Third-party data offers valuable insights into a prospect’s general interest, allowing you to engage with them earlier in the sales cycle.
  • Opportunity to Engage Early: This data helps you build relationships and guide potential customers toward your brand before they make a purchase decision.

3. Predictive Data

  • Source: AI and machine learning algorithms
  • Examples: Analyzing historical behavior (e.g., frequent visits to specific product pages), browsing patterns, engagement trends
  • Use Case: Predictive data uses AI-driven models to forecast the likelihood of a lead converting based on past behaviors and patterns.

Key Takeaways:

  • Proactive Approach: Predictive data helps sales teams anticipate buyer decisions, allowing them to prioritize leads who are most likely to convert.
  • Timely Outreach: With this data, teams can make proactive, personalized outreach efforts, ensuring that they target the right leads at the right time.

How to Track Buyer Intent Data Effectively

Tracking buyer intent data is essential for sales teams to engage with the right prospects at the right time. By capturing signals from a variety of sources, sales teams can identify high-value leads and personalize outreach to increase the likelihood of conversion.

1. Identifying Buyer Intent Signals

The first step in tracking buyer intent is to identify the right signals that indicate a prospect is ready to buy. Buyer intent signals are actions or behaviors that show a lead is showing interest in your product or service. These can be tracked across multiple platforms.

Signal Type

Example Actions

Tools to Track

Website Visits

Visiting product pages, pricing pages, or content on your site

Google Analytics, HubSpot, Alisha AI SDR

Content Engagement

Downloading resources, watching videos, attending webinars

CRM tools, Email marketing platforms

Search Behavior

Searching for product terms or competitor products

Google Search Console, SEMrush

Social Media Activity

Engaging with posts, following your brand, sharing content

Social media monitoring tools like Cyfe, Sendible

Email Interactions

Opening emails, clicking links, responding to calls to action

Email marketing tools (Mailchimp, HubSpot)

2. Using Tools to Capture Buyer Intent Data

Once you have identified key intent signals, the next step is to track them efficiently. Utilizing the right tools helps you gather actionable insights and improve your sales outreach.

Buyer Intent Data Tools: 

Tool

Primary Use

Key Benefit for Buyer Intent Tracking

Alisha AI SDR

Lead research, engagement, and automated responses

Automates tracking of intent signals across 180+ sources, engages prospects with customized outreach.

HubSpot

CRM, website tracking, email automation

Tracks website visits, form submissions, and content engagement.

6sense

Predictive analytics and buyer intent signals

Provides predictive insights and lead scoring based on intent data.

Demandbase

Account-based marketing (ABM) and intent data

Identifies buying intent signals and helps prioritize accounts.

3. Scoring and Prioritizing Leads Based on Buyer Intent

To ensure that your sales team spends time engaging with high-priority leads, it’s important to score and prioritize them based on their level of intent. Lead scoring allows you to assess a lead's readiness to buy and prioritize outreach efforts.

Lead Scoring Based on Buyer Intent:

Score Range

Intent Level

Action to Take

High

Frequent website visits, content downloads, demo requests

Prioritize for immediate follow-up. Personalized, direct outreach.

Medium

Regular visits to product pages, social media engagement

Schedule a follow-up in the near future. Keep them engaged with content.

Low

Occasional website visits, minimal content engagement

Nurture through targeted emails or ads. Monitor their activity for future engagement.

4. Automating Outreach Based on Buyer Intent Signals

Once you've tracked buyer intent signals and scored your leads, it’s time to act. Automating outreach based on buyer intent data ensures that your sales team can engage with the right prospects at the right time without missing opportunities.

How Alisha AI SDR Enhances Automation:

  • Real-Time Engagement: Alisha tracks intent signals like website visits or content downloads in real-time and engages leads with targeted messages automatically.
  • Personalized Communication: By analyzing data from over 180 sources, Alisha crafts personalized messages that resonate with each prospect, increasing engagement rates.
  • Automated Scheduling: Once a lead shows high intent, Alisha automates meeting scheduling, reducing the back-and-forth and speeding up the conversion process.

Alisha AI SDR’s ability to automate responses based on buyer intent ensures that no lead is left unattended, and every interaction is relevant, timely, and impactful.

Gathering the buyer intent data is not enough. The next crucial step is acting on it effectively. How do we do that? Let’s find out

Acting on Buyer Intent Data

Buyer intent data gives you the when, but you need to know how to turn those insights into actionable sales strategies. Properly acting on buyer intent means responding at the right moment, with the right message, and ensuring that engagement feels personal and timely. Here’s how to approach it effectively:

1. Real-Time Engagement with High-Intent Leads

When you track buyer intent signals, timing becomes everything. Buyer intent data gives you a window of opportunity to engage with prospects when they are most interested in your product or service. Whether it's a prospect visiting your pricing page or downloading a resource, these are moments that demand quick, relevant engagement.

How to Act: As soon as a high-intent signal is detected, your sales team should act immediately. For example, a prospect who has downloaded a whitepaper may be ready for a demo or a deeper conversation. By responding promptly, you stay top of mind and prevent the prospect from moving forward with a competitor.

2. Personalizing Outreach for Higher Conversion

Generic follow-ups no longer cut it in today’s competitive landscape. With buyer intent data, you can understand exactly what the prospect is interested in, enabling you to craft highly personalized messages that speak directly to their needs. Personalization builds rapport and shows that you understand the prospect’s challenges and goals.

How to Act: Base your actions on the insights from the buyer’s actions to personalize your outreach. If a prospect has been researching a specific product feature, highlight that feature in your follow-up and offer a targeted solution that addresses their specific needs.

3. Automating Follow-Up to Maintain Engagement

While personalizing outreach is key, consistency in follow-up is just as important. Many leads need multiple touchpoints before they convert. Automated follow-up sequences ensure that prospects remain engaged, even when the sales team is occupied with other tasks. Automation helps keep the momentum going and ensures no lead falls through the cracks.

How to Act: Set up automated email sequences, reminders, and touchpoints that align with the prospect’s journey. For instance, if a lead opens an email but doesn’t respond, trigger a follow-up email after a specific time period, offering additional value or a compelling reason to engage.

4. Prioritizing Leads Based on Intent

Not all buyer intent signals are equal, and not all prospects are at the same stage of the buying journey. Some leads may be ready to buy now, while others are just starting to explore. Prioritizing leads based on their level of intent ensures that your sales team focuses on the highest-value prospects at the right time.

How to Act: Implement lead scoring models that weigh intent signals according to their significance. High-priority leads, like those who request a demo or spend considerable time on key product pages, should receive immediate attention, while lower-priority leads can enter a nurturing flow.

How Alisha AI SDR Helps Act on Buyer Intent Data

Alisha AI SDR streamlines the process of acting on buyer intent data by automating key tasks and ensuring timely, personalized engagement. Here’s how it enhances your sales strategy:

1. Real-Time Engagement

Alisha analyzes intent signals in real time and triggers instant, personalized responses to high-value leads. Whether a prospect visits your site or downloads a resource, Alisha reaches out with the right message at the right time, ensuring immediate engagement.

2. Lead Scoring and Prioritization

Alisha automatically scores leads based on their intent signals, allowing sales teams to focus on the most promising prospects. By ranking leads, Alisha ensures your team prioritizes those most likely to convert, improving efficiency.

3. Automated Follow-Ups

Alisha automates follow-up sequences, ensuring consistent communication with prospects. It sends timely emails or reminders based on buyer behavior, keeping the conversation alive without manual effort from the sales team.

Tips for Maximizing Buyer Intent Data in Your Sales Strategy

Maximizing buyer intent data can significantly enhance your sales efforts, ensuring you're engaging with the right prospects at the right time. Here are some actionable tips to make the most of buyer intent data in your sales strategy:

1. Focus on High-Value Intent Signals

Not all buyer intent signals are created equal. Prioritize actions that demonstrate strong buying intent, like visiting product pages, requesting demos, or downloading pricing information. By focusing on high-value signals, you can identify leads that are closer to making a purchase.

2. Personalize Your Outreach

Buyer intent data helps you understand a prospect’s interests, allowing for highly personalized communication. Customize your emails, calls, and content based on what the prospect has shown interest in. Personalized outreach not only boosts engagement but also increases your chances of conversion.

3. Implement Lead Scoring Models

Use lead scoring to categorize leads based on their intent level. High-intent leads, like those who have requested a demo or interacted multiple times with your product pages, should be prioritized. This helps your team focus efforts where they are most likely to generate results.

4. Automate Follow-Ups

Acting on buyer intent is all about timing. Set up automated follow-up sequences based on specific intent signals. Automated follow-ups ensure you stay engaged with prospects without delay, which can often make the difference in closing a deal.

5. Continuously Monitor and Optimize

Buyer intent data is dynamic. Continuously monitor how intent signals evolve over time and optimize your sales strategy accordingly. Regularly updating your approach based on new buyer behaviors ensures that your sales efforts remain relevant and effective.

Conclusion

Buyer intent data is the key to transforming how you engage with prospects—enabling you to focus on high-value leads, craft personalized outreach, and act swiftly when it matters most. By understanding and responding to intent signals, sales teams can drive more meaningful interactions and accelerate conversions.

Take your sales strategy to the next level with Alisha AI SDR, automate personalized engagement, prioritize top leads, and close more deals with precision. Book your demo call today and see the difference.

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